Privacy Policy
Introduction and Our Commitment
At Uextarim, we understand that your privacy matters deeply when you're exploring investment education and financial planning services. This privacy policy explains exactly how we collect, use, protect, and handle your personal information when you visit our website or engage with our small capital investing educational programs.
We operate under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we're committed to maintaining the highest standards of data protection for all our users across Canada.
Information We Collect
Personal Information You Provide
When you interact with Uextarim, we may collect the following personal information:
- Name and contact details (email address, phone number, mailing address)
- Financial experience level and investment knowledge background
- Educational preferences and learning program interests
- Communication preferences and feedback
- Payment information for educational services (processed through secure third-party providers)
Automatically Collected Information
Our website automatically collects certain technical information to improve your browsing experience:
- IP address and general location data
- Browser type, device information, and operating system
- Pages visited, time spent on our site, and navigation patterns
- Referring websites and search terms used to find us
How We Use Your Information
We use your personal information for specific, legitimate business purposes related to providing financial education services:
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Program enrollment and delivery | Contract performance | Contact details, educational preferences |
| Customer support and communication | Legitimate interest | Contact information, inquiry details |
| Website improvement and analytics | Legitimate interest | Usage data, technical information |
| Educational content personalization | Consent | Learning preferences, progress data |
We never sell your personal information to third parties, and we don't use your data for automated decision-making that could significantly impact your access to financial education resources.
Information Sharing and Disclosure
Uextarim shares your personal information only in limited circumstances:
Service Providers
We work with trusted third-party service providers who help us deliver our educational programs. These include:
- Payment processors for secure transaction handling
- Email service providers for program communications
- Web hosting and technical infrastructure providers
- Analytics providers to understand website usage patterns
All service providers are contractually obligated to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose personal information when required by Canadian law, court order, or to protect the rights and safety of Uextarim, our users, or the public.
Your Privacy Rights and Choices
Under Canadian privacy law, you have several important rights regarding your personal information:
Right to Access: You can request copies of the personal information we hold about you, including details about how we use and share this information.
How to Exercise Your Rights
- Correction: Contact us to update or correct inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Data portability: Request your personal information in a structured, commonly used format
To exercise any of these rights, contact our privacy team at [email protected]. We'll respond to your request within 30 days and verify your identity before processing any changes to your personal information.
Data Security and Protection
We implement multiple layers of security to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
Technical Safeguards
- SSL encryption for all data transmission
- Secure server infrastructure with regular security updates
- Access controls limiting data access to authorized personnel only
- Regular security audits and vulnerability assessments
Organizational Measures
Our team receives regular privacy training, and we maintain strict policies governing data access and handling. We conduct annual reviews of our privacy practices to ensure compliance with Canadian privacy laws.
While we implement strong security measures, no internet transmission is completely secure. We encourage you to take precautions when sharing personal information online.
Data Retention and Deletion
We retain your personal information only as long as necessary for the purposes outlined in this policy:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | 7 years after account closure | Financial record-keeping requirements |
| Educational progress data | 3 years after program completion | Program improvement and support |
| Website usage data | 26 months | Analytics and website optimization |
| Marketing communications data | Until opt-out or 2 years of inactivity | Ongoing communication preferences |
After these retention periods expire, we securely delete or anonymize your personal information. You can request earlier deletion of your data, subject to any legal obligations we may have to retain certain information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our content.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality and security
- Performance cookies: Help us understand which pages are most popular and improve site performance
- Preference cookies: Remember your settings and provide personalized experiences
You can control cookies through your browser settings, though disabling certain cookies may limit website functionality. We don't use third-party advertising cookies or cross-site tracking technologies.
Third-Party Links and Services
Our website may contain links to third-party educational resources, financial tools, or partner websites. This privacy policy doesn't cover these external sites, and we encourage you to review their privacy practices before sharing personal information.
We choose our partners carefully, but we're not responsible for the privacy practices of third-party websites or services linked from our site.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes by:
- Posting the updated policy on our website with a new effective date
- Sending email notifications to active users about material changes
- Highlighting key changes in our next program communication
We encourage you to review this policy regularly to stay informed about how we protect your personal information.
Privacy Questions or Concerns?
Our privacy team is here to help with any questions about your personal information or this policy.
Email: [email protected]
Phone: +1 (250) 923-4251
Mail: 5090 Rue Saguenay #3e0
Poularies, QC J0Z 3E0
Canada
We typically respond to privacy inquiries within 48 hours and resolve most requests within 30 days.